There are many different options to choose from when it comes to security. Some businesses may choose to have armed security guards because it gives them a sense of safety. However, you can consider hiring unarmed security guards for your customer lobby. There are instances when the presence of unarmed security guards is better for the corporate image. Why should you consider hiring unarmed guards for customer service areas?
1. Keep a Log of Visitors
There are many instances when you may have to keep track of people entering and exiting your business. This could be for legal reasons or in the case of an emergency. Unarmed guards can easily keep a log of who comes in and out of the premises.
It may also be possible to use unarmed security guards as greeters at the front desk while armed security guards are stationed outside the premises. If you want armed guards, you can always hire them in addition to unarmed security personnel. This way, you will have all bases covered.
2. Project a Subtle Security Presence
Unarmed security guards can project a subtle security presence without being too obvious about it. The presence of armed security personnel may intimidate customers and employees. Unarmed security guards can be trusted to keep an eye on the premises without scaring away customers.
Customers may feel more comfortable around an unarmed guard. Their visible security presence provides reassurance without appearing to be intimidating.
3. Maintain Order
Unarmed security guards can maintain order when there is a dispute or argument among customers or employees. They can also deter and prevent theft and vandalism by keeping watch over the premises.
4. Help With Customer Inquiries
Unarmed security personnel can answer customer inquiries about products, services, or directions within the premises. They can also provide information to customers about the nature of your business or the products and services you offer. They can also serve as an information point for first-time visitors who may need help finding their way around the premises.
5. Liaise with Law Enforcement and Emergency Services
In emergencies, it is easier for an unarmed security guards service to liaise with law enforcement and emergency services, as they are more familiar with security protocols. Unarmed guards are well-trained to respond to different situations, including criminal attacks and disasters. Unarmed security guards can also help evacuate people from dangerous situations.
Would you like to make your customers feel more secure? Talk to a security guards service to deploy several unarmed security guards in your customer areas. Visit a website like https://security-unlimited.com/ to learn more.